Warranty
XPRECISION CUSTOM BOWSTRINGS WARRANTY
At Xprecision Custom Bowstrings, every string set is handmade with care using premium materials and inspected before it leaves our shop.
We stand behind our workmanship with a 1-Year Limited Warranty.
1-Year Limited Warranty
Xprecision Custom Bowstrings are covered for one year from the original purchase date against defects in materials and workmanship under normal use.
If a covered issue is confirmed, Xprecision will repair or replace the affected string or cable at our discretion.
What Is Covered
Our warranty covers manufacturing or workmanship issues such as:
- Premature serving separation caused by workmanship
- Serving failure not related to bow contact or improper setup
- Material or construction defects
- Excessive peep rotation caused by a verified string construction issue
- Other workmanship-related failures confirmed by Xprecision
What Is Not Covered
The warranty does not cover damage caused by:
- Normal wear and tear
- Improper installation or bow setup
- Sharp edges, damaged cams, modules, cable guards or other bow components
- Incorrect string or cable routing
- Dry firing or other equipment failure
- Accidents, misuse or neglect
- Excessive heat, chemicals or improper storage
- Alterations or modifications performed after delivery
- Cutting, burning or damaging serving or string material
- Cosmetic wear that does not affect the performance or safety of the string set
String fuzzing and normal serving wear can occur over time and are not automatically considered manufacturing defects.
Warranty Claims
If you believe you have a warranty issue, please contact Xprecision before removing, modifying or repairing the string set.
Please provide:
- Your name
- Order number, if available
- Bow manufacturer and model
- A description of the issue
- Clear photos of the affected area
Additional photos or information may be requested to help determine the cause of the issue.
Resolution
Approved warranty claims will be handled by repair or replacement of the affected component.
Replacement strings or cables will be built to the original order specifications unless otherwise agreed upon.
Shipping costs related to a warranty claim will be reviewed on a case-by-case basis.
Safety
If you notice damaged strands, severe serving separation, unusual wear or any condition that may affect the safe operation of your bow, stop shooting immediately and have the equipment inspected before further use.
Our Commitment
Every Xprecision string set is built one at a time with attention to detail, consistency and performance.
Veteran-Made. Canadian-Built.
Get Twisted. Shoot Xprecision.